- Programmed and configured Aloha and Brink POS software for hundreds of clients, executing real-time system updates and feature modifications.
- Executed on-site hardware installations, system upgrades, and technical troubleshooting directly at client locations.
- Maintained regional server and workstation infrastructure, optimizing Active Directory logs and file servers to improve local network speeds.
- Managed comprehensive IT asset tracking and lifecycle maintenance for regional servers, workstations, and printers.